Privacy Policy

1. Overview

This Privacy Policy describes how Hayatihome ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or commission pieces from hayatihome.com.

2. Information We Collect

When you browse our storefront or place an order, we collect specific data necessary to fulfill your requests:

• Order & Delivery Information: Full name, shipping address, city, PIN code, and phone/WhatsApp number for logistics and communication.
• Device & Navigation Data: Technical browser specifications, IP address, and interaction data to optimize page performance and responsiveness.
• Payment Data: All financial transactions are processed securely through certified encrypted gateways (e.g., PhonePe). We do not store raw card numbers, CVVs, or banking passwords on our servers.

3. How We Use Your Information

We process customer details strictly to:

• Process order requests, manage secure packaging dispatch, and provide tracking confirmations.
• Communicate directly regarding customer support, order inquiries, or shipping updates via email or WhatsApp.
• Detect and mitigate fraud or transaction security vulnerabilities.
• Enhance catalog offerings and digital storefront functionality.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. Relevant data is shared strictly with essential partners—such as banking gateways and insured logistics carriers—exclusively to fulfill orders and perform requested services.