Terms & Conditions

1. General Terms

By accessing, browsing, or commissioning a piece from Hayatihome ("we", "us", or "our"), you confirm that you agree to and are bound by the terms of service outlined below. These terms apply to the entire website (hayatihome.com) and any communication between you and Hayatihome.

2. Products, Materials & Artisan Variations

All piece prices, dimensions, and availability are subject to change without prior notice. We make every effort to display ceramic glazes, stone textures, and ambient lighting colors as accurately as possible; however, slight organic variations in tone, surface grain, and wheel-thrown finish are natural characteristics of authentic handcrafting and are not considered defects.

• Prices are listed in local currency and are inclusive of applicable sales taxes unless explicitly stated otherwise.
• We reserve the right to limit order quantities for studio-limited runs or decline custom commissions at our discretion.

3. Orders & Payment Processing

When placing an order or initiating a studio commission, you agree to provide complete, current, and accurate delivery and contact details.

• An order confirmation email signifies receipt of your request; final acceptance occurs upon courier dispatch authorization.
• Payments are processed securely through 256-bit encrypted gateways (e.g., PhonePe). Orders enter fulfillment only upon verified payment authorization.

4. Shipping & Fragile Courier Handling

Estimated transit timelines are provided during checkout. Hayatihome is not liable for transit delays caused by courier disruptions, regional weather events, or incomplete delivery addresses provided by the buyer.

5. Intellectual Property

All visual designs, product forms, bespoke plaster motifs, photography, graphics, logos, and branding content on this site are the exclusive intellectual property of Hayatihome and protected by copyright and design protection laws.